Contact us
Email us about anything: a problem, an idea, or to join the beta. It helps to say which iPad or iPhone you use, its iPadOS or iOS version, ZappyPlan's version (Settings, at the bottom) and what happened, with a screenshot or a screen recording if you can.
Install the beta from TestFlight
ZappyPlan is in a beta on TestFlight, Apple's app for testing apps before they reach the App Store. You need an iPad or iPhone with iPadOS or iOS 17 or later.
- Email us to join the beta. We'll reply with an invitation.
- On your iPad, install TestFlight from the App Store. It's free.
- Open the invitation on the iPad and tap View in TestFlight, then Accept and Install. With a public link instead, open the link on the iPad and follow the same steps.
- Open ZappyPlan from the Home Screen. New builds arrive in TestFlight; turn on Automatic Updates there to get them as they come.
Send feedback from the app
In ZappyPlan
- Open Settings (the gear at the top right of Projects), then Developer settings, and turn on Suggestions and feedback.
- A megaphone appears at the top right of every screen. Tap it where something happens.
- Write what's happening and add a photo if it helps, then send. A note written without a connection waits on the iPad and goes when it's back online.
Through TestFlight
Take a screenshot in ZappyPlan and tap Share Beta Feedback, or open TestFlight, choose ZappyPlan and tap Send Beta Feedback.
Questions
I can't find the LiDAR scan
The LiDAR scan needs a device with LiDAR, such as an iPad Pro or iPhone Pro. On other iPads and iPhones, use Camera Scan: it sets each corner with the camera.
My laser doesn't show up
Switch the laser on with its Bluetooth on, close its maker's app (a laser talks to one app at a time) and don't pair it in the iPad's Bluetooth settings: ZappyPlan connects to it itself. Then tap Laser measurers on a number pad, or Look for lasers in Settings › Laser measure, and tap Connect beside it under Nearby.
How do I move my plans to another iPad?
In Settings › Account and backup, sign in with your email on the old iPad and let it back up. Sign in with the same email on the new one and tap Restore from backup.
Which version do I have?
It's at the bottom of Settings in the app, and in TestFlight.
How do I delete my data?
Deleting the app deletes what it keeps on your device. To delete your account and backups too, email hello@zappyplan.com from the address you sign in with. The privacy policy has the details.